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Your privacy is how we keep your account safe

When you open an account with rekor11 login and deposit via DANA, OVO, GoPay or QRIS, we collect only what we need to verify your identity, process payouts…

Account securityPayment data protectionYour access rights
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rekor11 login Your privacy is how we keep your account safe
PRIVACY CONTACT

How to request data access or changes

Team online

Email Support

Write to our data protection team at [email protected] with your account email and specific request. We aim to respond within 5 business days with confirmation of any changes to your profile or data export.

In-Account Settings

Log into rekor11 login, go to Account → Privacy & Data, and view or update your name, email, phone and communication preferences immediately. Changes take effect within minutes.

Live Chat — Hours

Reach our support team via the live chat tab inside your account Monday–Friday 08:00–22:00 WIB. We can explain data retention timelines and walk you through account deletion or data download requests.

SECURITY & RETENTION

How we protect your information

Encrypted Payment Flows

All DANA, OVO, GoPay and QRIS transactions are encrypted end-to-end using SSL protocol. Your card or bank details are never stored in plain text on our servers; only tokens for future payments are kept, and those are removed when you delete your account.

Account Verification

We verify your identity once during sign-up using your email and phone. Two-factor authentication is optional but recommended; enable it in Account → Security to require a code on login attempts from new devices.

Data Retention Timeline

Active account data is held for the duration of your membership. After you request account closure, personal and payment records are retained for 90 days to process final withdrawals, then deleted unless local law requires longer storage.

Cookie & Tracking Policy

rekor11 login uses session cookies to keep you logged in and remember your lobby settings. Analytical cookies track page behaviour to improve website speed; you can opt out in Privacy & Data settings without losing account access.

Access Your Full Data

You can download a complete export of your account data, game history and payment record by emailing [email protected] or using the Data Export option in Account → Privacy & Data. Files are sent within 7 business days.

Dispute & Change Rights

If you believe your personal data is incorrect, inaccurate or outdated, submit a correction request via live chat or email [email protected]. We'll review and update your profile within 3 business days where local law permits.

Privacy Policy questions

Yes. Log into Account → Privacy & Data and select Request Account Closure. We'll disable your account immediately and delete personal data after 90 days. Payment records may be retained longer where local law requires. Email [email protected] to expedite the process.

We store a secure token linked to your payment method for fast future deposits. When you remove a payment method from your account or close your account, the token is erased within 24 hours. You can delete saved payment methods anytime in Account → Wallet Settings.

No. Your account email, phone number and payment data remain within rekor11 login. We only share anonymous play data (game type, session length, region) with game providers to improve their titles. Personal identifiers are never sent.

Inactive accounts remain on our system and your data is protected under the same policy. You can reactivate by logging in anytime. If you wish to close an inactive account, email [email protected] with your account email and we'll process closure within 5 business days.

We encrypt your password, encrypt all login traffic and log device activity. Enable two-factor authentication in Account → Security for extra protection. If you notice unusual login attempts, change your password immediately and contact [email protected] to review account access history.

Yes, we use session cookies to keep you logged in and store your lobby settings. Analytical cookies measure site performance so we can fix slow pages faster. You can disable non-essential cookies in Privacy & Data without losing account functionality. Clear your browser cache to remove all cookies.

Your account data is stored on secure servers where local law permits. We maintain encrypted backups to protect against data loss. Financial records are duplicated across geographically separate data centres. Where access or eligibility is discussed, storage locations depend on local law.

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